Frequently Asked Questions

Farmwise is a farm management platform built for Nigerian agriculture. Farmers use the mobile app to map their plots with GPS, track crops, livestock, fish ponds, and beehives, log every farm activity, and build the farm record that cooperatives, government agencies, and lenders use to make decisions.

Farmwise serves four main groups: individual farmers who want to manage their day-to-day operations; cooperatives and organisations that manage farmer networks and production contracts; government agencies that need verified farm data for programmes and policy; and buyers or agribusinesses that want to verify the provenance and quality of produce.

Download the Farmwise app, create an account with your name and phone number, and complete the setup wizard — which walks you through entering your farm profile and your first plot. From there you can start logging activities and tracking your production. You can also be added to the platform by a field agent from your cooperative.

Contact us at hello@whiterabbitagro.com or fill out the demo request form on the contact page. Our team will set up your organisation account, walk you through the dashboard, and help you onboard your first farmer network and field agents.

Farmwise is a paid platform. Pricing is based on your role and network size — whether you are an individual farmer, cooperative, government agency, or agribusiness. Contact us for details on plans and pricing.

Yes. The farmer app is built offline-first. You can log activities, record harvests, add livestock records, and complete inspections without an internet connection. All data syncs automatically to the cloud when you are back online.

You can track crops (planting, fertilisation, pest control, irrigation, weeding, pruning, mulching, and harvest), livestock (cattle, goats, sheep, pigs, poultry, and more), fish ponds (stocking, feeding, water management, harvest), and beehives (inspections, honey extractions, hive health). All of these sit in the same app alongside your GPS-mapped plots.

Open the GPS mapping tool in the app, walk the boundary of your field while the app records your GPS coordinates, and the platform calculates your plot area automatically. This GPS farm field mapping builds a permanent boundary record for your land. You can also add plot details — soil type, irrigation method, water source, and land ownership — so your farm map is complete.

Farmwise calculates a credit score out of 1,000 based on eight factors: repayment history, income stability, debt-to-income ratio, savings behaviour, farm productivity, crop diversification, record-keeping quality, and farming experience. The score is calculated from the data you record in the app and is used when you apply for farm loans or production contracts.

Yes. Once your farm record is built up, you can apply for input financing or farm loans directly through the Farmwise platform. Your credit score and verified farm data are shared with the lender to support your application.

Your organisation creates a production contract on the dashboard — specifying the crop, quantity, quality grade, delivery schedule, and payment terms. Farmers in your network can then browse available contracts and submit an application. You review each application against the farmer's verified plot records, production history, and credit score before approving or rejecting. Once approved, both parties can track fulfillment milestones through the platform.

From the organisation dashboard you can add field agents, assign them to specific farmers or regions, and track their registration and verification activity. Field agents use the same farmer app to register and verify farmers on your behalf.

Yes. The organisation dashboard provides analytics across your entire farmer network — total plots, crop distribution, yield forecasts, activity completion rates, and credit health. You can filter by region, crop type, or individual agent.

Farmers can be linked to your organisation by their farmer ID or phone number from the dashboard. Once linked, their records (plots, production, activities) are visible to your administrators and assigned field agents.

You do. Farmers own their own farm records. Farmwise processes your data to deliver the platform's services but does not sell your data to third parties. See our Privacy Policy for full details.

If you are registered under a cooperative or organisation on Farmwise, their administrators and assigned field agents can view your farm records. This is necessary for the platform to work — so cooperatives can manage contracts and programmes with their farmer network. You consent to this access when you join an organisation's network.

Farmwise uses encrypted data transmission, role-based access controls (you only see data you are authorised to see), and secure cloud infrastructure. See our Privacy Policy for details.

Yes. Farmwise is designed to comply with the Nigeria Data Protection Act 2023 (NDPA). If you have a data-related concern or request, contact us at hello@whiterabbitagro.com.

Every harvest recorded on Farmwise generates a unique QR code that captures the full growing history — the farmer, the plot, the crop variety, the inputs used, and the harvest grade. Buyers can scan this QR code at any point in the supply chain to verify the origin and quality of produce.

Scan the QR code with your phone's camera. It will open the Farmwise traceability page for that batch, showing the farmer, location, crop type, growing record, and harvest grade. No app download is required to view traceability information.

Each Farmwise harvest batch QR code records: the farmer's verified identity, the GPS polygon of the specific plot the produce was grown on, the crop variety and planting date, all inputs applied (fertilizers, pesticides, herbicides) with application dates, the harvest date and quantity, and the quality grade. This is the chain-of-custody data that export markets, international buyers, and auditors require.

Yes. The GPS coordinates, input records, and harvest data captured on Farmwise satisfy the traceability evidence requirements of several major export markets. In particular, the EU Deforestation Regulation (EUDR) requires GPS geolocation data for plots where cocoa, coffee, palm oil, and other regulated commodities were grown — this is precisely what Farmwise GPS mapping captures. Buyers submitting due diligence statements to the EU Single Entry Point can pull this data from Farmwise records.

All Nigerian agricultural exporters must assemble the following base documentation stack: (1) NEPC Registration — the Nigerian Export Promotion Council requires all exporters to register; the certificate is valid 2 years then renews annually; (2) Form NXP (Nigeria Export Proceeds Form) — completed in 6 copies and filed through an authorised commercial bank, with copies going to the Central Bank of Nigeria (CBN), NEPC, and Customs; (3) Phytosanitary Certificate — issued by NAQS (Nigerian Agricultural Quarantine Service) after a physical inspection of the produce. Since 2023, NAQS issues ePhyto certificates (electronic phytosanitary certificates) that exchange digitally with importing-country plant protection authorities, cutting processing time significantly compared to paper certificates; (4) Health Certificate or Certificate of Free Sale — issued by NAFDAC for processed or packaged food products; (5) Certificate of Origin — from your registered Chamber of Commerce or Nigeria Customs; (6) Clean Certificate of Inspection (CCI) — from a government-approved pre-shipment inspection agency confirming quality, quantity, and price. Processed goods may also require SON (Standards Organisation of Nigeria) certification. Correct HS code classification is essential — wrong codes cause customs delays at the destination.

The EU Deforestation Regulation (EUDR — EU Regulation 2023/1115) is the single most consequential trade regulation for Nigerian agricultural exporters in a generation. It covers cocoa, coffee, palm oil, soy, rubber, cattle, and timber. Nigeria's cocoa exports to the EU are worth over $1 billion per year, making compliance a survival issue for the sector. Under EUDR, every shipment must be accompanied by a Due Diligence Statement (DDS) submitted to the EU's TRACES system, certifying that the produce: (a) comes from land that was not deforested after December 31, 2020; (b) was legally produced; (c) is fully traceable to the specific plot of land. The geolocation requirement is precise: plots larger than 4 hectares require full GPS polygon data (perimeter coordinates); plots smaller than 4 hectares require at minimum a single GPS coordinate. Non-compliance can result in fines up to 4% of annual EU turnover plus confiscation of goods. Compliance deadlines are December 30, 2026 for large and medium operators, and June 30, 2026 for micro and small enterprises. Farmwise GPS polygon mapping directly satisfies the EUDR plot-level geolocation requirement. Cooperatives aggregating cocoa from multiple farmers must trace each batch back to its originating plot — which Farmwise QR traceability records support.

The EU applies Maximum Residue Levels (MRLs) for pesticides under Regulation (EC) No 396/2005, which are frequently stricter than Codex Alimentarius international standards. Nigerian sesame has become a high-risk export to the EU: in 2024, Nigerian sesame triggered multiple RASFF (Rapid Alert System for Food and Feed) notifications for chlorpyrifos (an insecticide banned in the EU) and chlorate (a disinfection byproduct) at levels exceeding EU MRLs. As a consequence, the EU placed Nigerian sesame under 50% mandatory physical border inspection — a significantly elevated rate that adds cost, delays shipments, and risks consignment rejection. For all agricultural produce, Nigerian exporters must: (1) Use only pesticides registered in the importing country or with internationally accepted residue levels; (2) Maintain timestamped input application records — what was applied, at what rate, and when — which create the pre-harvest interval evidence that passes MRL audits. Farmwise input tracking captures exactly these records: each input application is logged with date, quantity, product name, and the specific plot it was applied to.

China's General Administration of Customs (GACC) Order 248 (in force January 2022) requires that overseas food facilities exporting to China be registered with GACC before shipment. Cocoa beans, oilseeds, and nuts were classified as high-risk categories under this regulation — facilities in these categories cannot self-register and must be officially recommended to GACC by Nigeria's competent authority (NAQS or NAFDAC). Under the forthcoming GACC Decree 280 (effective June 2026), primary agricultural products including oilseeds, unroasted cocoa beans, fresh vegetables, and dried beans are being reclassified and removed from the mandatory government-recommendation track, with simplified self-registration procedures. All exports to China require: NAQS phytosanitary certificate (IPPC standard), NAFDAC health certificate, Certificate of Origin, and HS code compliance. China's food safety standards (GB 2763 series for MRLs) apply to all imported produce and aflatoxin limits are strictly enforced for groundnuts, cocoa, and grains.

US import requirements for Nigerian agricultural produce operate on two levels. First, the Nigerian exporter must obtain NAQS phytosanitary certificates (which are exchanged digitally with USDA-APHIS under the ePhyto system) and NAFDAC health certificates where applicable. Second, the US importer carries the legal compliance burden under FDA's Food Safety Modernization Act (FSMA): (1) Prior Notice — all food shipments must be pre-notified to the FDA before arrival at a US port via the Prior Notice System Interface or CBP's Automated Broker Interface; (2) FSVP (Foreign Supplier Verification Program) — US importers must develop, maintain, and follow a verification programme for each foreign supplier, demonstrating that Nigerian-produced food meets US safety standards equivalent to FDA's hazard analysis and preventive controls rules (21 CFR Part 117) or produce safety rules (21 CFR Part 112); (3) FDA Facility Registration — food processors and packers exporting to the USA must register with FDA biannually. FDA intensified FSVP enforcement in 2024. In practice, US importers will request farm-level documentation from Nigerian suppliers — including input records and growing practices — to satisfy their own FSVP audit requirements. Farmwise records provide exactly this supplier verification evidence.

Post-Brexit, the UK operates its own sanitary and phytosanitary (SPS) regime under the Border Target Operating Model (BTOM), which was fully implemented on April 30, 2025. Key requirements: (1) NAQS phytosanitary certificate (accepted via ePhyto) for all plant products; (2) Pre-notification through the UK's IPAFFS (Import of Products, Animals, Food and Feed System) portal at least 24 hours before arrival; (3) High-Risk Food and Feed of Non-Animal Origin (HRFNAO) classification — produce on this list requires physical and identity checks at UK Border Control Posts in addition to documentary checks. The HRFNAO list was amended December 18, 2024 and any Nigerian exporter should verify their commodity against the current list before shipping. A significant restriction: dried beans from Nigeria remain subject to an import ban for food use into Great Britain, a restriction that has been maintained post-Brexit. The UK also introduced a Common User Charge (CUC) — a fee for sanitary controls at border posts, varying by commodity. UK MRL standards retain EU standards as baseline law, administered by DEFRA and the UK Health Security Agency.

The UAE requires the following for agricultural food imports from Nigeria: (1) Health Certificate — a government-issued certificate from NAFDAC attesting fitness for human consumption; this must be an original, not a copy; (2) Phytosanitary Certificate from NAQS for plant products; (3) Certificate of Origin from a Nigerian Chamber of Commerce — and critically, this must be legalised (attested) by the UAE Embassy in Nigeria before shipment; (4) Halal Certification — mandatory for any food product where halal status applies; governed by ESMA standard UAE.S 2055-1 and enforced by Dubai Municipality's Food Safety Department and ADAFSA (Abu Dhabi Agriculture and Food Safety Authority); (5) Arabic and English labelling — all packaged products must show ingredients, nutritional information, country of origin, production and expiry dates, and allergen warnings in both languages; (6) Product Registration — importers must register food products with Dubai Municipality or ADAFSA before placing them on the UAE market. The UAE is a major re-export hub to the GCC and wider Middle East, meaning documentation must hold up to onward customs inspections in Saudi Arabia, Qatar, Kuwait, and Bahrain.

Farmwise captures the exact records that international export markets now require at farm level: GPS polygon boundaries of each plot (directly satisfying the EUDR geolocation mandate — polygon data for plots over 4ha, coordinate data for smaller plots); timestamped input application logs recording what pesticide or fertilizer was applied, at what rate, and when (the pre-harvest interval evidence that EU and UK MRL audits and US FSVP supplier verifications require); harvest batch records linked back to a specific farmer, plot, and GPS location (the chain-of-custody data for EUDR Due Diligence Statements and GACC farm-of-origin verification); and QR codes on each harvest batch that let buyers, auditors, and customs officials pull the full growing record instantly without contacting the cooperative manually. Cooperatives using Farmwise can aggregate produce from hundreds of farmers while maintaining individual plot-level traceability for every batch — which is precisely what the EU TRACES system, US FSVP audits, and GACC registration frameworks require from the supply chain.